At HiddenShire, your satisfaction matters to us. Each of our handcrafted items is made with care and intention, and we want you to feel just as good about your purchase as we did creating it.
Due to the personalized and handcrafted nature of many of our items, all sales are final. However, if your order arrives damaged or incorrect, please reach out within 7 days of delivery and we’ll do our best to make it right.
To request assistance with a damaged or incorrect item, email us at Dee@HiddenShire.com with:
We may offer a replacement, store credit, or refund depending on the situation.
All books purchased through Amazon.com are subject to Amazon’s return and refund policies. Please contact Amazon directly for any issues related to those purchases.
We’re here to support you. If you have questions about a product before ordering or need assistance after your order arrives, don’t hesitate to reach out:
📧Dee@HiddenShire.com
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